Get Help

For more services, see the front of your phone book under "Advice and Assistance".

If you are thinking about suicide or hurting yourself

If you have taken something, call 000 for help.

If you are thinking you may hurt yourself, TALK TO SOMEONE NOW.

Call one of the help lines below. Other people can help you find a way to get through this.

If you are worried you might hurt yourself, make it hard to do it on the spur of the moment. Here are some ideas:

  • Ask someone to stay with you
  • Ask someone to mind the thing you might use, or throw it away
  • Stay away from places where you may be at risk

Most important, get help. Call your GP, or one of the numbers below. All of these services are free and confidential. In most of them, you don't have to give your name.

Service Contact Details Description
Suicide Call Back Service 1300 659 467 24 hours, 7 days http://www.suicidecallbackservice.org.au/ Crisis counselling to people at risk, carers for someone who is suicidal and those bereaved by suicide.
Lifeline 13 11 14 24 hours, 7 days http://www.lifeline.org.au For distress or other mental health issues
Mensline Australia 1300 789 978 24 hours, 7 days http://www.menslineaus.org.au For men with family or relationship concerns
Kids Help Line 1800 551 800 24 hours, 7 days http://www.kidshelp.com.au For young people 5 to 25 years old Web, email counselling also available
1800RESPECT 1800 737 732 Each state also has helplines For people seeking advice and help about domestic violence or sexual assault
Veterans & Veterans Families Counselling Service (VVCS) 1800 011 046 http://www.dva.gov.au For veterans and their families
If you are worried that a friend or relative may hurt themselves

If someone has hurt themselves, GET MEDICAL HELP.

If you think they have taken a drug or poison, call 000.

If you are not sure whether something may hurt them, call Poisons Information. Even if they are OK now, they may get sick later.

Service Contact Details Description
Poisons Information 13 11 26 24 hours, 7 days For advice about medicines or poisons

If they refuse to get help or threaten you, you may have to talk to the police on 000 to make sure they do get help.

If you are worried that someone might hurt themselves, suggest they get help now. See if they will talk to someone on one of the crisis lines (above).

Call a helpline yourself. They will give you ideas on what to do. (See the numbers above and below).

Try to stay calm and talk to them quietly while you get help. See if they would like to tell you what is upsetting them. Just listen, and tell them you care. See if you can distract them while you wait for help - ask if they'd like a cup of tea or a cool, non-alcoholic drink.

Mental Health Services
Service Contact Details Description
Mental Health Information Line 1300 729 686 9:00am to 7:00pm For support and assistance connecting to services including support groups, men's services, respite, child and youth services and many more.
ReachOut! Inspire Foundation http://www.reachout.com.au For young people going through tough times, and for their friends. Gives online information. Also blogs and other online support
SANE Help Line 1800 187 263 Mon-Fri 9am to 5pm EST http://www.sane.org For people with problems and their carers. Information, where to go for support. Email helpline (reply in 3 working days)
It's Allright http://www.itsallright.org For young people who have a relative or friend with a mental illness. Email helpline (reply in 3 working days)
Bluepages http://www.bluepages.anu.edu.au For people with depression. Information, advice, how to get help
beyondblue 1300 22 4636 http://www.beyondblue.org.au For people with depression or anxiety, and for people wanting to support them Information and how to get help
Australian Centre for Posttraumatic Mental Health http://www.acpmh.unimelb.edu.au Information, fact sheets and advice about trauma and disaster recovery.
THIS WAY UP Clinic http://www.thiswayup.org.au/clinic Online treatment for adults with anxiety and depressive disorder.
Anxiety Online Anxiety Online An online treatment clinic to help people with anxiety.
PTSD Information Online PTSD Information Online Information and referral links for trauma and post-traumatic stress disorder (PTSD)symptoms.
Australian Psychological Society Australian Psychological Society http://www.psychology.org.au Information, fact sheets and ‘Find a Psychologist' search facility.
Centre for Clinical Interventions http://www.cci.health.wa.gov.au Self-help programs that individuals can work through at their own pace for a range of problems.
Queensland Transcultural Mental Health Centre http://www.health.qld.gov.au/pahospital/qtmhc/ This service offers free access to mental health care for people from diverse cultural backgrounds.
Youth beyondblue http://www.ybblue.com.au For young people with depression or anxiety, and for their friends
Bereavement & Grief
Service Contact Details Description
The Compassionate Friends (07) 3254 2585 http://www.compassionatefriendsqld.org.au Support for the grief and trauma following the death of a child.
The Australian Centre for Grief & Bereavement 1800 642 066 Bereavement information and referral service - 1300 664 786 http://www.grief.org.au Bereavement counselling and support programs, information and referral.
Grief Link http://www.grieflink.asn.au Information for those bereaved or grieving, their carers, friends and health professionals.
Alcohol and Drugs Services
Service Contact Details Description
Australian Department of Health & Aging http://www.alcohol.gov.au http://www.drugs.health.gov.au Information, where to get help
Family Drug Support 1300 368 186 24 hours, 7 days http://www.fds.org.au For families of people using alcohol or other drugs
Alcohol and Drug Information ACT: (02) 6205 4545 NSW: 1800 422 599 SA: 1300 131 340 VIC: 1800 888 236 NT: 1800 131 350 QLD: 1800 177 833 For people using alcohol or other drugs, or their relatives or friends. Information, counselling, where to get help. Free, anonymous, confidential
Relationship Services
Service Contact Details Description
Relationships Australia 1300 364 277 http://www.relationships.com.au/ Self referral to relationship counselling. Break Even counselling for gamblers and their families. Break Even is free. Counselling is means tested on a sliding scale.
Mensline Australia 1300 789 978 24 hours, 7 days http://www.menslineaus.org.au For men with family or relationship concerns
Kids Help Line 1800 551 800 24 hours, 7 days http://www.kidshelp.com.au For young people 5 to 25 years old. Web, email counselling also available
1800RESPECT 1800 737 732 Each state also has helplines For people seeking advice and help about domestic violence or sexual assault
Relative and Friends Services
Service Contact Details Description
Mental Health Carers ARAFMI Queensland 1800 35 1881 http://www.arafmiqld.org Support line for family and friends of people with mental illness and/or psychiatric disability.
Family Drug Support 1300 368 186 24 hours, 7 days http://www.fds.org.au For families of people using alcohol or other drugs
Just Ask Lifeline Australia 1300 131 114 Mon-Fri 9am to 5pm http://www.justask.org.au For people with mental health problems, and their friends or relatives. Tells you where to get help. Not a counselling service
SANE Help Line 1800 187 263 Mon-Fri 9am to 5pm EST http://www.sane.org For people with problems and their carers. Information, where to go for support. Email helpline (reply in 3 working days)
It's Allright http://www.itsallright.org For young people who have a relative or friend with a mental illness. Email helpline (reply in 3 working days)
Bluepages http://www.bluepages.anu.edu.au For people with depression. Information, advice, how to get help
beyondblue 1300 22 4636 http://www.beyondblue.org.au For people with depression or anxiety, and for people wanting to support them Information and how to get help
COPMI Children of Parents with a Mental Illness http://www.copmi.net.au Information for family members and people working with them, where a parent has a mental illness.
Sibling Support http://www.siblingsupport.com.au Support for siblings affected by addiction in the family, including a range of services such as Email Support, Chat Room, Fact Sheets and My Online Toolkit.
Veterans & Veterans Families Counselling Service (VVCS) 1800 011 046 http://www.dva.gov.au For veterans and their families
Young People Services
Service Contact Details Description
headspace www.headspace.org.au Supports young people with mental health and related problems. Search for your closest headspace centre to get help.
Just Ask Lifeline Australia 1300 131 114 Mon-Fri 9am to 5pm http://www.justask.org.au For people with mental health problems, and their friends or relatives. Tells you where to get help. Not a counselling service
ReachOut! Inspire Foundation http://www.reachout.com.au For young people going through tough times, and for their friends. Gives online information. Also blogs and other online support
It's Allright http://www.itsallright.org For young people who have a relative or friend with a mental illness. Email helpline (reply in 3 working days)
Kidsmatter http://www.kidsmatter.edu.au Information for parents and teachers to support children's mental health and wellbeing.
COPMI Children of Parents with a Mental Illness http://www.copmi.net.au Information for family members and people working with them, where a parent has a mental illness.
Youth beyondblue http://www.ybblue.com.au For young people with depression or anxiety, and for their friends
Disaster Recovery
Service Contact Details Description
Australian Centre for Posttraumatic Mental Health Australian Centre for Posttraumatic Mental Health Information and resources for the public and health professionals in the area of post-trauma mental health.
Australian Psychological Society – Disaster Resources Australian Psychological Society – Disaster Resources Information and resources for the general public following disasters.
Australian Government Disaster Assistance www.disasterassist.gov.au Federal Government services available after disasters, site is updated regularly.
Australian Red Cross Australia http://www.redcross.org.au Practical information which may be useful after an emergency, including resources for young people.
Queensland Disaster Management Services http://www.disaster.qld.gov.au Information and updates about disasters affecting the State of Queensland.
Department of Communities http://www.communityservices.qld.gov.au Working with communities after disasters to restore emotional, social, economic and physical wellbeing.
Lifeline Community Care Queensland http://www.lccq.org.au Counselling and support to those affected by disasters and other significant events.
ABC http://www.abc.net.au The counter disaster page provides the latest weather warnings, links to various emergency services, first aid tips and community safety links.
Flood Aid http://www.floodaid.com.au A site setup to connect people affected by the floods with people who can help.